Yahoo Hosting and WordPress

Stay away from Yahoo! web hosting, especially if you are looking to host a blog or will be using Permalinks.

I was turned onto Yahoo’s business hosting offerings through a “featured provider” link on the WordPress site (this has since been removed) and was very impressed with the amount of bandwidth and storage capabilities they offered for a very reasonable price. The “one-click-install” feature also seemed of interest (it usually takes 5-7 minutes to do a new WordPress install manually).

However, while working on a few sites for clients using Yahoo website hosting, these issues came up:

  1. The one-click WordPress install adds a huge banner to the admin area (which is removable, but it’s a complicated procedure which took me about 30minutes to figure out and if done incorrectly will quickly cripple the site)
  2. The one-click install is also incompatible with many WordPress plugins (such as certain contact forms) and makes other features (like JS Lightbox) much more complicated than they would be with any other host.
  3. Permalinks are supported via a plug-in for the one-click install (this works reasonably well, though doesn’t play nice with plugins).
  4. Permalinks are not supported for a manual install (the .htaccess file is blocked, keeping web site owners from implementing many useful features such as 301 redirects (very useful for SEO, especially when migrating a site into WordPress).
  5. Technical supports responds quickly (within 3hrs) but I’ve yet to receive anything besides a form letter going over the “great” features of Yahoo hosting. So far 3 support emails have yet to even mention the question asked (I’m guessing they have an automated support feature which finds keywords in an inquiry and sends back a automated response).

Hopefully this helps website owners who may be searching for hosting. It usually feels safe to go with a large company like Yahoo for hosting, however it’s good to know the shortcomings of this choice.

I’m very disappointed that WordPress once recommended Yahoo for hosting. It’s good to see they finally revoked that recommendation for the benefit of website owners everywhere.

UPDATE 6/13/06: WordPress seems to have added Yahoo back to their list of preferred hosts. I’ve written to them about this and cannot figure out why they would recommend such a crippled service. I guess the Yahoo name looks good on the WP site?

I still have not gotten a response from Yahoo answering any of the questions I had, though, at this point I don’t think they’ll tell me anything I haven’t already figured out.

9 Responses to “Yahoo Hosting and WordPress”

  1. Vlad wrote on August 7th, 2006 at 3:26 pm:

    I absolutely agree that Yahoo and WordPress is not the best pair. Today I was on the phone with Yahoo support, since their e-mails looked automated.

    First they told me from the get going that they do not offer support for WordPress and recommended to look into their own blog platform… When I asked about .htaccess, seamed like they had no idea what I was talking about.
    I hesitant to leave Yahoo, since my site was never down.

    For those who are looking for better hosting solutions for MP I recommend providers who offer onsite installation via "fatastico". In most cases you don't even need to play with .htaccess in order to configure your permalinks.

    Exellent posts!

  2. Dr. Ginger Campbell wrote on February 10th, 2007 at 5:30 am:

    I know this is an old post. I sure wish I had seen it before I signed up with Yahoo! hosting, which I did because they were on WordPress's approved list!

    I have had nothing but trouble. Many plug-ins don't work and the only response one ever gets from Yahoo! is that they don't support WordPress. They direct you back to the WordPress Codex, which is no help when the problem is that they don't seem to give you full access to your WordPress installation.

    I signed up with Yahoo! because I thought it would be easier to use as a beginner. WRONG!!!

  3. Ford wrote on March 19th, 2007 at 3:56 pm:

    How did you get rid of that yahoo banner in the admin section? It's driving me crazy…

  4. Ford wrote on March 19th, 2007 at 4:25 pm:

    Thanks for your reply, I figured out the problem. The "wp-content/plugins/ywhmast.php" file is missing a "Plugin Name" in the comments. This text acts as metadata for the WordPress plugin page. A plugin that lacks a "Plugin Name" doesn't show up on the plugins page and, thus, can't be turned off.

    2 solutions follow:

    * comment out the line "add_action('admin_head', 'attach_ywh_mast');" in ywhmast.php

    This will force the masthead off.

    * Add the line "Plugin Name: Yahoo! Masthead" right above "Plugin URI: http://smallbusiness.yahoo.com/#"

    This will make the Masthead plugin show up in the WP plugins page (where it can then be deactivated).

    Hope this helps someone!

    Ford

  5. Tim wrote on March 19th, 2007 at 4:43 pm:

    Thanks Ford. That is a nice and simple solution. (though I still recommend switching away from Yahoo hosting).

  6. chickpea wrote on June 9th, 2007 at 4:33 am:

    What a great post, I wish I found this before I signed up with Yahoo. I haven't had that many problems, but the ones that I've had always end with Yahoo telling me that the problem is because of WordPress – idiots!!

    Now I'm trying to update from WordPress 2.0.2 to WP 2.2 (thanks automatic updates from Yahoo – NOT), and I'm thinking I should move from Yahoo.

    Bah!

  7. Skeezix wrote on September 21st, 2007 at 2:24 am:

    Same experiences here with Y! and WP as described by chickpea and all the rest.

    I've had it. Going to Bluehost.

    So long, Yahoo!

  8. Hung wrote on November 2nd, 2009 at 4:57 am:

    Thanks for the advice man. Today I almost using them to build my new blog. Lucky I found this post first for my consideration.

  9. WordPress Hosting Suggestions / Creative Slice Web Design wrote on February 6th, 2011 at 11:31 am:

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